Welcome to Phoenix Poultry! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Phoenix Poultry, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General Information
- Phoenix Poultry is a supplier of fresh, high-quality poultry products.
- All products are subject to availability and may vary based on seasonal supply and demand.
- We reserve the right to modify or discontinue any product or service without prior notice.
2. Orders & Payments
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Orders can be placed via our website, phone, or authorized distributors.
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Full payment must be made at the time of order unless otherwise agreed upon.
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We accept major payment methods including UPI, bank transfer, and cash on delivery (where applicable).
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Phoenix Poultry reserves the right to cancel any order due to pricing errors, product unavailability, or suspected fraud.
3. Delivery & Shipping
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Delivery timelines are estimates and may vary due to unforeseen circumstances.
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Customers must ensure someone is available to receive the order at the delivery location.
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Any complaints regarding delivery must be reported within 24 hours of receipt.
4. Product Quality & Storage
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All poultry products are processed and packed under hygienic conditions.
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Customers are responsible for proper storage of products upon delivery.
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Phoenix Poultry is not liable for spoilage due to improper handling after delivery.
5.Returns & Refunds
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Due to the perishable nature of poultry, returns are only accepted for products that are damaged or incorrect.
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Refunds or replacements will be processed after verification and must be requested within 24 hours of delivery.
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We do not offer refunds for change-of-mind purchases.
6. Privacy & Data Use
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We respect your privacy. Any personal information collected will be used solely for order processing and customer service.
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We do not share your data with third parties without your consent. For more details, refer to our [Privacy Policy].
7. Limitation of Liability
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Phoenix Poultry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the value of the product purchased.
8. Governing Law
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These Terms are governed by the laws of India.
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Any disputes shall be subject to the jurisdiction of the courts in Jabalpur, Madhya Pradesh.
9. Changes to Terms
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Phoenix Poultry reserves the right to update these Terms at any time.
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Continued use of our services after changes implies acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms, please contact us at support@phoenixpoultry.in or call us at 0761-4037223.
Thank you for choosing Phoenix Poultry — where quality meets trust.